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Privacy Policy

Last Updated: December 2024

Introduction

AceKing LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the PocketAces mobile application (the "App").

Information We Collect

Account Information

When you create an account, we collect:

  • Name: First and last name for account identification
  • Email Address: Used for account creation, authentication, and communication
  • Age: Collected during onboarding for age verification (required for poker-related content)
  • Authentication Data: Secure login credentials and tokens for Google Sign-In or Apple Sign-In

Poker Training Data

  • Training Session History: Records of preflop training sessions including accuracy, hand counts, positions, and game modes
  • Performance Statistics: Accuracy rates, optimal play percentages, and skill progression data
  • Game Preferences: Selected positions (UTG, HJ, CO, BTN, SB, BB), game modes (RFI, vs RFI, 3-bet), and stack sizes

Live Session Data

  • Session Details: Start/end times, duration, break times, location information
  • Financial Information: Buy-ins, cash-outs, expenses, action sold percentages
  • Game Information: Blind levels, hands per hour, game type (cash/tournament)
  • Session Notes: Your personal notes and performance ratings

Hand History Data

  • Hand Details: Cards, positions, betting actions, pot sizes, board textures
  • Session Association: Links hands to specific live sessions for analysis
  • Location Data: Casino/venue names and location types (live/online)
  • Financial Data: Pot amounts and betting sizes related to specific hands

Analytics and Performance Data

  • Usage Statistics: App feature usage, session duration, and interaction patterns
  • Bankroll Tracking: Profit/loss calculations and trend analysis
  • Reporting Data: Performance breakdowns by location, stakes, and time periods

Device and Technical Information

  • Device Information: Device model, operating system version, app version
  • Usage Data: Features accessed, session length, crash reports
  • Push Notification Tokens: For sending app-related notifications (if enabled)

How We Use Your Information

Core App Functionality

  • Account Management: Create and maintain your user account
  • Training Features: Provide personalized preflop training and track your progress
  • Session Tracking: Record and analyze your live poker sessions
  • Analytics: Generate performance reports and bankroll analysis

App Improvement

  • Performance Optimization: Improve app stability and user experience
  • Feature Development: Develop new features based on usage patterns
  • Bug Fixes: Identify and resolve technical issues

Communication

  • Account Notifications: Important account and security-related communications
  • App Updates: Information about new features and improvements
  • Customer Support: Respond to your questions and provide assistance

Data Storage and Security

Cloud Storage

Your data is securely stored using Google Firebase/Firestore, which provides:

  • Encryption: Data encrypted in transit and at rest
  • Access Controls: Strict authentication and authorization protocols
  • Backup Systems: Regular backups to prevent data loss
  • Geographic Distribution: Data stored in secure data centers worldwide

Local Storage

Some data is temporarily stored on your device for:

  • Offline Access: Continued app functionality without internet connection
  • Performance: Faster loading times and smoother user experience
  • Live Session Persistence: Maintaining session data during active play

Security Measures

  • Authentication: Secure sign-in with Google/Apple or email/password
  • Data Encryption: All sensitive data encrypted using industry standards
  • Access Logging: Monitoring of data access for security purposes
  • Regular Updates: Ongoing security improvements and patches

Data Sharing and Disclosure

No Third-Party Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Service Providers

We may share data with trusted service providers who help us operate the app:

  • Firebase/Google Cloud: For data storage and app functionality
  • Apple/Google: For app distribution and authentication services
  • Analytics Services: For app performance monitoring (anonymized data only)

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or abuse of our services

Your Privacy Rights

Access and Control

  • View Your Data: Access all personal information we store about you
  • Update Information: Modify your account details and preferences
  • Export Data: Request a copy of your data in a portable format
  • Delete Account: Permanently remove your account and associated data

Data Retention

  • Active Accounts: Data retained while your account is active
  • Deleted Accounts: Data permanently deleted within 30 days of account deletion
  • Legal Requirements: Some data may be retained longer if required by law

Communication Preferences

  • Email Communications: Opt out of non-essential emails
  • Push Notifications: Control notification settings in the app
  • Marketing: We do not send marketing communications

Contact Information

If you have questions about this Privacy Policy or your data, contact us:

AceKing LLC

Email:

Website: pocketaces.ai

X (Twitter): @pocketaces_app

For data protection inquiries specifically, we respond to privacy inquiries within 30 days. You can also reach out to us by sending a direct message on X (Twitter) at @pocketaces_app.

Children's Privacy

PocketAces is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If we discover that a child under 18 has provided personal information, we will delete it immediately.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure adequate protection through:

  • Standard Contractual Clauses: Legal frameworks for international transfers
  • Adequate Decisions: Transfers only to countries with adequate protection
  • Security Safeguards: Additional protections for sensitive data

Updates to This Policy

We may update this Privacy Policy periodically. We will:

  • Notify Users: Send notifications about significant changes
  • Version Control: Maintain version history of policy changes
  • Effective Date: Clearly indicate when changes take effect

Continued use of the app after policy updates constitutes acceptance of the new terms.